http://joespakeblog.com/2010/02/22/att-still-thinks-its-the-telephone-company/ Memphis, Social Media, and the world Wed, 25 Jan 2012 07:57:00 -0600 hourly 1 http://wordpress.org/?v= http://joespakeblog.com/2010/02/22/att-still-thinks-its-the-telephone-company/comment-page-1/#comment-710 Wintermute Tue, 23 Feb 2010 02:42:10 +0000 http://joespakeblog.com/?p=1252#comment-710 This happened to me a few months ago. Calling customer serviice DID get the amount credited back to me, but I agree making you pay it first is BS. They also have a new policy of automatically calling you 4 times a day if they haven't received your payment by the first due date, but before the "late" date. They sent out a new terms leaflet declaring the right to hjarass you this wayu. Furthermore, they won't even talk to you until you pay whatever they say you owe them first. I cut my service back to the bare bones and it's saving me, but it took an extra month for them to get the changes right, again with "pay us and we'll credit you on the next bill." I'm hooking my MagicJack up soon. This happened to me a few months ago. Calling customer serviice DID get the amount credited back to me, but I agree making you pay it first is BS. They also have a new policy of automatically calling you 4 times a day if they haven't received your payment by the first due date, but before the “late” date. They sent out a new terms leaflet declaring the right to hjarass you this wayu. Furthermore, they won't even talk to you until you pay whatever they say you owe them first. I cut my service back to the bare bones and it's saving me, but it took an extra month for them to get the changes right, again with “pay us and we'll credit you on the next bill.” I'm hooking my MagicJack up soon.

]]> http://joespakeblog.com/2010/02/22/att-still-thinks-its-the-telephone-company/comment-page-1/#comment-595 Wintermute Mon, 22 Feb 2010 20:42:10 +0000 http://joespakeblog.com/?p=1252#comment-595 This happened to me a few months ago. Calling customer serviice DID get the amount credited back to me, but I agree making you pay it first is BS. They also have a new policy of automatically calling you 4 times a day if they haven't received your payment by the first due date, but before the "late" date. They sent out a new terms leaflet declaring the right to hjarass you this wayu. Furthermore, they won't even talk to you until you pay whatever they say you owe them first. I cut my service back to the bare bones and it's saving me, but it took an extra month for them to get the changes right, again with "pay us and we'll credit you on the next bill." I'm hooking my MagicJack up soon. This happened to me a few months ago. Calling customer serviice DID get the amount credited back to me, but I agree making you pay it first is BS. They also have a new policy of automatically calling you 4 times a day if they haven't received your payment by the first due date, but before the “late” date. They sent out a new terms leaflet declaring the right to hjarass you this wayu. Furthermore, they won't even talk to you until you pay whatever they say you owe them first. I cut my service back to the bare bones and it's saving me, but it took an extra month for them to get the changes right, again with “pay us and we'll credit you on the next bill.” I'm hooking my MagicJack up soon.

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