by Joe Spake on February 22, 2010
I am old enough to remember Lily Tomlin’s routine as the condescending telephone operator on Laugh In. The way she handled customers strengthened the public perception of the “Omni-Potent” Telephone Company of the late 1960s. It was no laughing matter when I opened my telephone bill the other day to find an extra $14.95 charge [...]
by Joe Spake on March 13, 2009
Strangely enough, many of us still have “land line” telephones for various reasons: features, security, etc. I guess I haven’t paid much attention to the mark-up from the basic, advertised ATT charge. I have the Complete Choice service that has a lot of bells and whistles for the advertised price of $33 a month – [...]