Tag Archives: QOL

At Our Earliest Convenience

This is not a real estate post; it’s more on the topic of good manners and customer service. I find that more and more company automated answering services are asking me to leave messages, which, I guess is basically OK. I use VM myself.
It is the ever -increasing use of the ending tag, “we will get back to you at our earliest convenience,” that is beginning to irk me. Think about that phrase. I am sure someone thinks that sounds great but it says to me that my call is not important enough for an “as soon as possible” response; it is only important enough for them to call back when it is convenient for them. The modifier, earliest, has no significance whatsoever.
If you are in a business where every customer contact counts, it pays to pay attention to the little things you say and do. Someone is paying attention.

Citizens to Preserve Overton Park

I just attended a meeting of Citizens to Preserve Overton Park, a re-chartering of the organization that successfully kept I-40 from tearing through the heart of our City over over 3 decades ago.

In a city that doesn’t value it’s history back much farther than “the young Elvis”, it is refreshing to see a group dedicated to preserving some little piece of the ancient forest.

I hummed this traditional Celtic song all the way home – an early environmental protest song, addressing England’s devastation of Ireland’s ancient oak forests for military and shipbuilding.


O bonny Portmore, I am sorry to see
Such a woeful destruction of your ornament tree
For it stood on your shore for many’s the long day
Till the long boats from Antrim came to float it away.

O bonny Portmore, you shine where you stand
And the more I think on you the more I think long
If I had you now as I had once before
All the lords in Old England would not purchase Portmore.

All the birds in the forest they bitterly weep
Saying, “Where shall we shelter, where shall we sleep?”
For the Oak and the Ash, they are all cutten down
And the walls of bonny Portmore are all down to the ground.”

O bonny Portmore, you shine where you stand
And the more I think on you the more I think long
If I had you now as I had once before
All the Lords of Old England would not purchase Portmore.

A beautiful version from Loreena McKennitt’s ” The Visit”

Walnut Grove – When will they finish?

I love Walnut Grove-it is my favorite East-West Corridor. It has always been a pleasant drive from Midtown to points East. Its a great street for putting your brain on auto pilot and enjoying a peaceful drive in a city where not many drives are peaceful. I have been silent about the “drainage” project at Walnut Grove and Perkins Extended, while I have fumed for months over the mud, traffic snarls and delays. I was at the intersection yesterday at a little after 4 PM and saw no workers. At 10:42 this morning, there weren’t many workers. I like to see those back hoes and large track hoes doing something. This project has been going for quite a while, and I am sure you have to do big engineering and big digging for all those big pipes they are installing.

I would just like to see all those guys from the parked pickups out there doing it.

Another project that I don’t see many (if any at all) workers on as I thread the needle a couple of times every day is the Walnut Grove/Union/Poplar interchange. Does anyone know the work schedule there? The contractor seems to have abandoned the project. This morning at 10:36, I saw 2 guys walking among the structural steel, but they may have been folks from the neighborhood. If someone can tell me how to get the construction schedule, I will gladly post it.

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